JOB: Operations and Finance Manager / Associate

Ref: 11578

SECTOR: Care Homes, Residential Care Homes, Dementia Led Care Homes, Care of the Elderly

PACKAGE: If successful, you will be offered a competitive basic salary plus healthcare & pension scheme

Role:

• Supporting the Directors, this is a new role to the business which has been created as the group of Care Homes expands
• This is a wide reaching role covering multiple areas of the business
• This an office based role with working hours of 09:00 to 17:00 Monday to Friday
• The role offered is based on an individuals level of experience and may be offered at Manager or Associate Level

Responsibilities

• This role covers elements within the following areas: Finance, Purchasing, Estate Management, HR, People Management, Marketing, Social Media ,Compliance

Duties

• Meet company objectives and targets through effective leadership, direction, management and motivation in the designated areas of the operation.
• Manage relationships with a range of stakeholders, both clinical and operational
• Responsible for ensuring and maintaining an up-to-date knowledge and understanding of key developments, which may improve care and enhance overall service delivery
• Ensure that adequate measures are taken to protect the health and safety of all customers and staff including the maintenance and upkeep of a safe and homely environment
• Continue to build positive customer relationships, applying a proactive approach to understanding customer needs, developing effective partnership working through joint initiatives and utilisation of available resources, then delivering continuous service improvement as a result
• Effectively manage risk to ensure compliance with standards and customer safety at all times
• Support colleagues within the homes to develop the knowledge and expertise required to deliver care in accordance with best practice advice & guidance and to ensure effective service delivery
• Establish and maintain effective methods of communication with all stakeholders
• Manage complaints and concerns appropriately and effectively in accordance with Company Policy
• Ensure that effective measures are taken to adequately protect the safety and welfare of residents, visitors and staff
• Maintain an awareness of changes in the care environment
• Work with all stakeholders to continually improve relationships and service provision
• Promote, share and sustain best practice business methods at all times
• Drive continuous improvement and implement agreed innovations and technological advances where appropriate
• Ensure care home staff members are fully compliant with regulatory policies and procedure
• Establish collaborative working relationships with relevant professional bodies
• Monitor budgetary performance and advice on corrective actions
• Attend staff meetings and attend training sessions when requested
• Act as an ambassador for the businesses and always demonstrate integrity
• Any other reasonable duties relating to Operational Management, which may be requested
• Make a positive contribution to the business in terms of profit, development, growth and market position

YOU ARE LIKELY TO:

• Have a background in the care sector,  healthcare or pharmaceuticals
• Be Professional, highly motivated and keen to exceed the expectations of customers
• Be able to communicate effectively with customers with differing needs, influencing and negotiating with internal and external stakeholders
• All applicants MUST be eligible to work in the UK

(Alternative Job Titles for this Role Include: Operations Manager, Operations Support Manager, Service Manager, Operations Associate, Operations Support Associate, Service Associate, Finance Manager, Finance Associate, Operational management, administration management, Care Home Business Manager)

Are you interested or know someone who may be? Then please contact us or apply today!

Once a CV is received 40:40 Recruitment will review your profile against the client’s requirements so please allow 7 working days for this to be completed. If you have not heard back within the 7 days please assume that on this occasion you have not been successful to the next stage of the process and thank you for your interest, time, and application.

Please be aware that our first contact with you could be via email so please check your junk or spam folders