📍 Location: Home-Based (UK)
🕒 Hours: Full-time (08:30–16:00 or 09:00–17:00 with breaks)

💼 About the Role

We’re recruiting for a Sales Support & Customer Service Executive to join a growing healthcare organisation supporting the Hospitals / Secondary Care division.

This is a newly created role offering the opportunity to play a key part in supporting sales activity, maintaining strong customer relationships, and ensuring a high level of service across NHS and hospital accounts.

You’ll interact with a wide range of stakeholders including:

* Directors of Nursing
* Ward Managers
* Estates teams
* Quality Assurance departments
* Ward-based nursing staff

🔥 Key Responsibilities

📞 Customer Service & Account Support

✔ Routinely contact existing customers for re-orders and new opportunities
✔ Ensure all purchasing clients are contacted every 3–6 months
✔ Monitor customer accounts and maintain accurate data
✔ Handle client concerns, complaints, and product issues

📊 Sales Support & Administration

✔ Schedule diaries for Territory Sales Representatives
✔ Process and qualify new sales leads
✔ Provide reports and data to support the sales team
✔ Track sales targets and performance metrics

🤝 Team & Operational Support

✔ Support product deployments and on-site training
✔ Assist with onboarding new customers
✔ Provide admin support to the Sales Manager and wider team
✔ Attend monthly sales meetings and occasional national events

📈 Reporting & Feedback

✔ Gather and submit quarterly customer feedback reports
✔ Prepare customer satisfaction reports
✔ Provide regular updates to the Sales Manager and leadership team

🎯 Key Skills & Experience

✅ Strong customer service and communication skills
✅ Excellent organisation and attention to detail
✅ Confident using IT systems and CRM tools
✅ Ability to manage multiple tasks and deadlines
✅ Proactive, self-motivated, and quick to learn
✅ Able to work independently and as part of a team
✅ Previous experience in sales support, admin, or healthcare sales environment (desirable)

💡 Why Join?

✨ Home-based flexibility with structured working hours
✨ Opportunity to work within healthcare & NHS-facing environment
✨ Be part of a supportive and collaborative sales team

📩 Apply Now

If you’re a detail-oriented, proactive professional with a passion for customer service and supporting sales teams, we’d love to hear from you.

👉 Apply today or get in touch to find out more about this opportunity

📌 Additional Information
This role is evolving and may develop based on business needs. You may be required to undertake additional responsibilities as directed by the Sales Manager or Managing Director.

ALL APPLICANTS MUST BE ELIGIBLE TO WORK IN THE UK

Alternative Job Titles Include: sales Support Assistant, Customer Care Advisor, Customer Care, Inside Sales, Inside Sales Assistant, Customer Success Specialist, Customer Support, Customer Support Representative, Customer Service Coordinator, Internal Account Manager, Internal Sales Assistant, Area Coordinator, Product Specialist, Customer Loyalty, Customer Loyalty Assistant, Customer Service Assistant, Customer Service, Customer Management, Call Centre Operative, Internal Sales, Client Support, Telesales, Digital Sales,  remote working,   omnichannel marketing, Sales Order Management, Telemarketing, Retentions, Customer Retention, Medical Sales, Healthcare Care Sales

Are you interested or know someone who may be? Then please contact us or apply today!

Once a CV is received 40:40 Recruitment will review your profile against the client’s requirements so please allow 7 working days for this to be completed. If you have not heard back within the 7 days please assume that on this occasion you have not been successful to the next stage of the process and thank you for your interest, time, and application.

Please be aware that our first contact with you could be via email so please check your junk or spam folders